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1-2-3 Connect!

1. User Guides

a. Connecting Your Phones

b. Polycom IP320 User Guide PDF file

c. Polycom IP550/IP650 User Guide PDF file

d. Communicator Soft Phone Setup PDF file

e. Unity Client Setup PDF file

 

2. Software Downloads

a. Unity Client

b. Assistant Enterprise Toolbar

c. Communicator IP Softphone

d. Call Centre Supervisor

e. Reception Console

f. Conference Outlook Plug-In

g. Bria IP Softphone

3. Using Voicemail

a. Configuring Personal Voicemail PDF file

b. Configuring After Hours/Group Voicemail PDF file

4. Troubleshooting

a. Firewall Settings PDF file

b. Hotdesking Guide PDF file

c. Polycom Handset Configuration Guide PDF file

d. Enabling JavaScript for Call Centre Supervisors PDF file

e. Unity - Ensuring Auto Updates PDF file

f. Using Star Codes for Feature Access PDF file

g. Number Porting Authorisation Form PDF file

h. Configuring Auto Attendant Greetings PDF file

i. Assistant Enterprise Toolbar Install File