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Customers Drive Evolution

Steve Tutt at VanillaIP on customer adoption of Cloud UC and the migration from platforms to ecosystems.

Dave Dadds Interviewed in Comms Dealer Magazine

Dave Dadds is well known for his work as an industry voice in the Federation of Communication Services. Here, Dadds talks about the leap into Hosted VoIP and the challenges along the way.

The Waiting Time is Over

Steve Tutt, Marketing Manager at VanillaIP, says the waiting is over for hosted VoIP and the time is right for the channel to profit from all the experience gained by suppliers over the last few years.

Hosted Telephony Market Report

With many new entrants coming in to the hosted telephony market Comms Business Magazine takes a look at the investments required by suppliers, the features offered and the market outlook for resellers.

VanillaIP Wins Hosted Telephony Provider of the Year 2010

VanillaIP have won the Hosted Telephony Supplier of the Year award for 2010.

BroadSoft vs Open Source

Both sides of the Open Source vs. Bespoke Software divide are passionate about their own solutions and here David Dadds, Managing Director of Vanilla IP looks at why he chose to build his service offerings around the Broadsoft platform.

VanillaIP Launches CosmoCom Contact Centre to UK Market

CosmoCom virtual contact center technology has been chosen by yet another leading VoIP service provider. CosmoCom has announced that VanillaIP, a leading UK provider of cloud based applications and telephony, has selected the CosmoCall Universe (CCU) multimedia IP contact center platform to power a full range of inbound and outbound hosted call center services.

A Hosted Ecosystem

VanillaIP now in its fifth year as a hosted telephony supplier has found that the overhype of the VOIP market is now starting to show some serious business uptake and the opportunity for cross sales of products is very exciting , David Dadds of VanillaIP says they have learnt a lot about what makes for a channel friendly offering.

VanillaIP Hosted VoIP for 100+ Subscribers

The 100-plus extension market for PBX systems used to be dominated by the vendor direct sales teams but today it is more likely to be resellers battling each other for the business. We report on key issues in the ‘big PBX’ sector.

Dave Dadds Urges Tough Regulation

Leading industry figures in the FCS have called for greater regulation of the wholesale mobile voice and data market, citing the Openreach undertakings and WLR as a model which could be applied to force mobile operators to open up their networks.

Hosted VoIP For Changing Times

With the difficulties seen in the general economy over the last 18 months and specific challenges for the traditional PABX sales market with sales down 38% in the first quarter of the year is hosted the bright spot in the market?

VanillaIP Acquires Assets and Customers of MX Digital

VanillaIP, a leading UK provider of cloud based applications and telephony, today announced that it has purchased the assets and customers of MX Digital Ltd. The acquisition includes their fully deployed unified, multimedia IP contact centre platform – powered by CosmoCom’s CosmoCall Universe (CCU) – along with MX Digital’s existing customer base.

UC is More Than a Buzzword

Hailed as the next big thing in telecoms, Unified Communications was just a buzzword a few years ago; technology which meant different things to different people. Whilst there is still plenty of work to be done to create better understanding and clarity, a more universal picture is beginning to emerge.

FCS Member Benefits

David Dadds, Joint Chair of the Federation of Communication Services Industry Forum, talks to Comms Business about what is on the forum agenda

Fixed Mobile Convergence for Hosted VoIP

Increasingly, as the workforce increasingly becomes mobile, we are seeking to have all the applications that we are used to having at our desk at our fingertips when we are out of the office as well.

A Hosted Shopping Basket

David Dadds of VanillaIP says that voice is just one of many business applications that his company can provide to resellers and that this is the route to driving up average revenues per customer.

Dave Dadds, to speak on Selling Hosted Telephony at Convergence Summit North

The programme for this year is a great mix of information and education for the channel with the overriding focus on how to make margin!

Learning Curve Completed

The promise of VoIP has been with us for seven years and hosted VoIP for three or more years – does the model work? Yes, Dave Dadds from VanillaIP tells us why.

See VanillaIP Live at the Soft Switch Shootout

See Vanilla IP Live at the Soft Switch Shootout

Dave Dadds Joins FCS Board

Dave Dadds of VanillaIP Ltd has been appointed to the Board of the Federation of Communication Services. Speaking on his appointment Dave Dadds said, “I was only too pleased to accept the invitation onto the board of FCS, which has already proved itself over the years to be a very influential organisation..."

Connectivity - The What and the Why

Dave Dadds MD of VanillaIP and Chair of the FCS VoIP Group answers commonly asked questions on Connectivity within the context of Hosted VoIP

VanillaIP MD, Dave Dadds, to speak at Hosted IP Debate

Since its inception six years ago the Convergence Summit has brought informed debate and educational seminars to the channel through a carefully constructed programme of speakers from leading vendors and industry analysts.

The Hosted Players

Suppliers of Hosted telephony solutions seem to have become more pragmatic in the last 12 months regarding the capabilities of their solutions and their quest to change the face of the channel.

Hosted VoIP Gains Market Recognition

Hosted VoIP gains market recognition.

Selecting a Hosted VoIP Provider

Selecting a Hosted VoIP Provider

VanillaIP Wins the 2007 Comms Channel “Convergence Solution” Award

VanillaIP Winners of the 2007 Comms Channel “Convergence Solution” Award

VanillaIP Wins the 2006 Comms Channel “Convergence Solution” Award

VanillaIP Winners of the 2006 Comms Channel “Convergence Solution” Award