VanillaIP offer a range of apps for customers to embrace a full UC feature-set. For Resellers this provides the opportunity to scale to a highly complex solution with better stickiness and higher value. Our Unity apps for PC, Mac and Mobile provides click to dial and call control to make all common telephone actions, such as calling, setting up a conference, activating settings such as Mobile Twinning just a mouse click away. BroadSoft UC-One client includes instant messaging, call control and a SIP endpoint allowing the computer to make and receive calls
Conference Bridge +-
VanillaIP users can have ad hoc conferencing, where they can bring up to 8 internal and external callers together for a conference call. This can be set-up with the Conference buttons in the Unity interface and the Polycom and Yealink phones
In addition, all users can have their own private dial-in Conference Bridge with the ability to add, mute and remote participants with entry security via conference ID PIN. The conference moderator has a web app to manage the conference, such as dialling out to request other parties, mute participants or change to lecture mode.
There is no service charge from VanillaIP for Conference bridge. This allows resellers to bundle the service for all users or to create a monthly service charge with 100% margin. The conference bridge setup is highly configurable. Participants can be asked to record their name which is played before joining or the session can be run as an open door.
Desktop Share +-
The UC-One application is a full UC client that includes desktop sharing in addition to making calls, instant messaging and presence. UC-One also utilizes My Room, where you can easily invite internal colleagues and external contacts to your own meeting room. This can then be video enabled for a natural face to face meeting
Conference Bridge Moderator App +-
Conference bridge is a free service for all users that can be added as an upsell item for Resellers. Each user has their own unique conference bridge ID and moderator PIN, so that they can control the conference. The Moderator Admin web applet allows the Moderator to control the start and end of the conference, mute participants and turn the conference to lecture mode, where only the moderator can speak
Instant Messaging and Presence +-
Our Unity and UC-One apps provide customers choices about which functionality they want to use on which device. We sit across all workplace platforms including Windows, Mac, iPhone and Android. From any device and any client users can send instant messages and share presence settings.