Put your Support Team in Full Control
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Uboss is unique in combining BroadSoft and third party service provisioning, automated white label billing for services, IP, CPS and mobile minutes and IP management tools within one interface. Packet Analyzer is a Uboss module that provides resellers detailed network monitoring tools to give them the capability to run their own Cloud NOC. This features the capability to automatically pull PACP and IP traces where a customer has reported a sub-optimal call by dialling *57 post call and triggering the User Initiated Trace feature. Any network device can have an IP trace nailed-up which will constantly monitor traffic in real-time, for example if a customer has a potentially problematic WAN circuit. Devices on the network can also be monitored, and the reseller can see live IP registrations and live calls and can plot this traffic with

Devices on the network can also be monitored, and the reseller can see live IP registrations and live calls and can plot this traffic with day, week and monthly summary charts. Devices can have new firmware loaded to the and can be reset remotely, saving costly engineering visits. Contact us today or register for the Cloud NOC webinar to see what Uboss Packet Analyzer can do for your support team.

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